Privacy Policy

Effective Date: 04 Jun 2025

Company Name: Fixing House Ltd, trading as Shinamp
Contact Email: info@shinamp.com
Location: London, United Kingdom

1. Introduction

At Shinamp, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our platform.

By using Shinamp, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

  • Account Information: name, email address, password, and subscription details

  • Uploaded Content: logos, images, videos, and text you upload for customization

  • Payment Details: processed securely via third-party payment processors (we do not store credit card information)

  • Usage Data: device information, browser type, IP address, pages visited, time spent, and other analytics

  • Location Data: only if relevant for custom services (e.g., photoshoot package)

3. How We Use Your Information

We use your information to:

  • Provide, manage, and improve our services

  • Personalize your user experience

  • Process transactions and manage subscriptions

  • Communicate with you (support, updates, offers, etc.)

  • Ensure security and prevent misuse

  • Comply with legal obligations

4. How We Store and Protect Your Data

  • Data is stored securely on encrypted servers.

  • Access to personal information is restricted to authorized personnel.

  • We implement technical and organizational safeguards to prevent unauthorized access, loss, or alteration.

5. Sharing Your Data

We do not sell your personal data.
We may share limited data with trusted third parties only when necessary:

  • Payment processors (e.g., Stripe)

  • Email or support platforms

  • Hosting and infrastructure providers

  • Legal authorities, if required by law

6. Cookies and Tracking

Shinamp uses cookies and similar tracking tools to enhance user experience and analyze performance. You can manage cookie preferences via your browser settings.

7. Your Rights (Under GDPR & UK Law)

You have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion (“Right to be Forgotten”)

  • Object to or restrict processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, contact us at info@shinamp.com.

8. Data Retention

We retain your information only as long as necessary to provide services and comply with legal requirements. You can request deletion of your account and data at any time.

9. Third-Party Links

Our website may include links to third-party sites or platforms. We are not responsible for the privacy practices of those sites.

10. Children’s Privacy

Shinamp is not intended for children under 13 (or 16 in the EU). We do not knowingly collect personal data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are significant, we will notify you via email or on the platform.

12. Contact

For questions or requests regarding your data or this policy:
📧 info@shinamp.com